Get the task sorted.
A broken form, a domain problem or a site change should not sit on your list for weeks. Book technical help for a defined task, with the scope and cost agreed first.
Scheduled technical work is US$50.00 per hour. Prices are in US dollars.
Tasks we can help with
Website
Website configuration and troubleshooting
WordPress
WordPress forms, small changes and plugin issues
Domains and SSL
DNS records, domain connections and SSL setup
Hosting and migration
Hosting account changes and migration work
Email
Email setup and delivery investigations
Applications
Application configuration and small integrations
Your website can be hosted with Dprime or another provider. We assess the task and access requirements first.
Clear hourly rates
| Service | Rate | Booking basis |
|---|---|---|
| Scheduled work | US$50.00 per hour | Agreed scope and timing |
| Urgent work | US$75.00 per hour | Only after availability is confirmed |
| Additional migration | US$50.00 per hour | Assessed and quoted before the move |
Standalone scheduled work has a one hour minimum, followed by 15 minute increments. We agree on the scope and a cost limit before starting. Urgent requests are reviewed for availability and receive their own booking confirmation.
Approve the work first
Agree on the task
Send the outcome you need, the relevant site or service and any deadline. We will ask for the information needed to understand the job and explain the proposed work.
Changes and extras
If the task changes or reaches its agreed limit, we pause and discuss the next step. New software, licences and third party charges are separate unless listed in the quote.
How it works
Describe the task
Tell us what is happening and what a useful result would look like.
Agree on the work
We confirm the scope, timing, rate and cost limit.
Review the result
We complete the agreed work and explain the outcome or any further action needed.
Common questions
Can I book a small job?
Yes. Describe the task and we will confirm whether it fits the minimum booking or needs a different scope.
Do I need a hosting subscription?
No. We can assess work on another provider, subject to access and the limits of that platform.
What if my care plan has time included?
If the task fits your care allowance and there is time available that month, we can use it. Work outside the allowance is agreed separately.
Can you give a fixed quote?
For a clear task, we can assess a fixed scope and quote. Investigation may be needed first when the cause of an issue is unknown.
Can you handle an urgent problem?
Send the issue and the impact on your business. We will confirm whether priority work is available and what it will cost before accepting it.
Send us the task
Take it off your list
Tell us what needs doing and we will work out the next step.